Pricing
Pay per case handled. Not per unit, not per user.
No setup, no unit import. Cases are counted automatically, seats are unlimited — you start with a dedicated email address and phone number, WhatsApp and SMS included.
Custom
Landlords, agencies and managers of any size
On request
Request a quotePricing built on your actual case volume.
Unlimited seats (managers)
All features included
Quota tailored to your volume, no blocking
Frequently asked questions about pricing
A case is a maintenance request structured by AI — from the tenant's first message (email, WhatsApp, or SMS) to the contractor's invoice. However many messages go back and forth, one issue equals one case. You only pay for cases actually processed.
Your first 5 cases are free, one time only, on your real requests, no credit card required. You see exactly what Colively does before requesting a quote.
By quote, based on your actual case volume. Get in touch, we look at your activity together and build an offer that fits — no surprises, and you never pay "per user".
That's expected. Your offer is built on your actual volume, and nothing gets blocked if you go over: if your activity changes durably, we simply adjust the offer with you.
No. No unit list, no import, no form to fill in. Your organisation gets a dedicated email address and phone number (WhatsApp and SMS included) and you start. Billing is based on cases processed, not on the declared size of your portfolio.
As many as you want. Seats are unlimited — you never pay "per user".
Never. They reply by email, WhatsApp, SMS, or via a secure link. No account, no app, no cost on their side.
Yes, and we can be specific. Messages (email, WhatsApp, SMS) are read by an open source AI model (Mistral) running in France at Scaleway: no data leaves the European Union and your messages are never used to train a model. Colively does not access your agency's mailbox, only your organisation's dedicated address and phone number. Every AI action is validated by a manager before it reaches a tenant or a contractor. GDPR-compliant DPA available on request. Full details on our Security & data page.
Ready to stop chasing contractors?
Try it on your own requests.
Free, no credit card.
Forward a real tenant message — email, WhatsApp, or SMS — and watch what it becomes. Your first cases are on us — judge the result before you pay.