Can several managers work together?

Yes, seats are unlimited. Every case has a visible owner, and the "Action required" queue shows each person what is waiting for their decision.

Does Colively replace my property management software?

No. Colively handles the maintenance flow (reports, contractors, quotes, scheduling, invoices). Your property management software, accounting and leases stay where they are.

What does a case history contain?

Every message, attachment, quote, decision and invoice, time-stamped, plus the insurance claim if there is one (policy, loss adjuster, deductible, indemnity). Useful for an owner asking for an account, a broker, or a dispute.

For letting managers

Built for those whose inbox is full by 8am.

One page for all your requests, one for each case, one for your contractors, one for scheduling, one for invoices. Not a big ERP: the daily tool, instead of Outlook, WhatsApp, and Excel.

The inbox

All requests. One queue.

Every incoming email becomes a case sorted by urgency, linked to the right property. No more threads scattered across three email addresses, two WhatsApp groups, and a shared spreadsheet.

Filter by source, type and overdue
Status and property visible on every row
A unique case reference per request
Age shown for every request

The case view

Everything on one page, history included.

One chronological thread: the report, what was extracted, your decisions, exchanges with the contractor, the quote read from its PDF, the owner's approval, the final sign-off. Everyone on the case has a role: who is kept informed, who opens the door, who confirms. No more 'who's handling this one?'.

Assigned contractor

The right contractor on the case, everyone kept in the loop.

Once the quote is approved (by you, or by the owner from a secure link when their approval is required), the contractor is assigned to the case. Their details, the agreed slot and the person who picked it all stay on the same page, with no email thread to reopen.

Owner approval by link, no account
Agreed slot and the person who chose it
Automatic reminders, plus a one-click nudge when a job runs late
Secure link: no account needed for contractors

Scheduling

One month, one view, no more sticky notes.

The dashboard brings every maintenance appointment together, next to the open cases, the ones waiting on a decision and the ones left without a reply.

Counters: open, action required, no reply
Daily email digest of what is waiting on an action
Scheduled jobs laid out day by day
A dedicated email address to receive requests

Maintenance plans

Recurring maintenance opens itself, ahead of the due date.

Annual boiler service, gutters, smoke detectors, and for a whole building the lift or the shared boiler: you set the frequency once. Colively opens the case early and chases the contractor, with nothing left sitting in your calendar.

Per unit or for the whole building
Case opened automatically before the due date
Next due date visible at a glance

Who it's for

If maintenance is what eats your days, you're in the right place.

Private landlords

From 10 directly managed units.

Letting agencies

Multiple mandates, multiple landlords.

Coliving and student housing

High turnover, daily requests.

Buy-to-let buildings and large portfolios

Whole buildings, common parts, family offices.

Syndics (co-ownership managers)

Co-owners' associations, common parts, general meeting, insurance claims.

Short and medium-term rentals

Tight cycles, high tenant expectations.

Are you a syndic? See the dedicated page

Frequently asked questions

A few minutes. No unit import, no configuration to get started: your organisation gets a dedicated email address, you forward a first message and the case appears.

Ready to stop chasing contractors?

Try it on your own requests.
Free, no credit card.

Forward a real email from a tenant or co-owner and watch what it becomes. Your first cases are on us: judge the result before you pay.

Try it free →Talk to a human

Try it with a real tenant emailNo account, 60 seconds