Do residents or contractors need to install an app?

No. Tenants, owners and residents send an email, as usual. Contractors receive the request by email or WhatsApp and reply through a secure link. No account, no app, no training.

Does the AI make decisions for me?

No. The AI reads, structures and suggests. Every transition (sending to a contractor, approving a quote, scheduling, closing) is decided by a manager. Nothing reaches a tenant or contractor without human validation.

How much does it cost and how do I start?

Your first cases are free, with no credit card. After that, custom pricing based on your real case volume, with unlimited seats. Details on the Pricing page.

What kinds of portfolios is Colively built for?

Letting agencies, syndics (co-ownership managers), owners of whole buildings, coliving and student housing operators, private landlords, short and mid-term rental hosts. One account can mix rental units and co-owned buildings. Each is covered in our use cases.

Is Colively suited to syndics?

Yes. On a building marked as a co-ownership, Colively separates common and private parts as soon as a report arrives, merges duplicate reports, applies the association's spending rules, records the general meeting's decision and tracks insurance claims with the broker. It does not do the accounting or split charges. Details on the For syndics page.

Maintenance software for letting agencies, landlords and syndics

One hour lost
on every maintenance case.

Chasing the contractor, calling the tenant back, digging the quote out of Outlook, telling the whole building the lift is out of service. Colively reads the incoming reports, prepares the case and follows it through to the invoice, for a rented flat as much as for the common parts of a co-ownership. You keep every decision, and you get that hour back.

0Zero apps to install: residents and owners write by email, contractors reply by email or WhatsApp.

Try it free →Try the 60-second demo

Reports by email

Contractors

Tenant

Owner

Caretaker

Plumber

Electrician

Roofer

CASE-2417● intake

Leaking kitchen tap, flat 4B

Report received, case created

Try it with a real tenant emailNo account, 60 seconds

Two jobs, one tool

Rental or co-ownership, the same well-kept case.

Rentals

Letting agencies and landlords

The tenant sends an email, the case is filed under the right property
The owner approves the quote from a link, no account
Coliving, short stays, buy-to-let buildings

For letting managers Co-ownership

Syndics and whole buildings

Common or private part, suggested as soon as the report arrives
The association's spending rules, and the general meeting's decision on record
Insurance claims, building maintenance and notices to residents

For syndics

One account can mix rental units and co-owned buildings. Syndic features only appear on buildings marked as co-ownerships: for a letting agency, the experience stays as simple as before.

How it works

From first message to invoice,
everything stays in one place.

A tenant, an owner or the caretaker sends an email, as usual. We turn it into a case. You approve in one click. One or several contractors receive the request, quote, and schedule, by email or WhatsApp, nothing new to learn. Colively does the chasing. The resident confirms. The invoice attaches and is checked against the quote. Nothing gets lost.

Property maintenance software hosted in Europe: Mistral AI on Scaleway (Paris), human validation at every step, DPA available. See Security & data →

Someone sends an email

Tenant, owner, occupant, caretaker or council member: anyone writes to your organisation's dedicated address. No app to download, no account to create. AI reads the message in seconds, even forwarded chains.

A structured case, even if the message was incomplete

Colively suggests the unit or common part concerned, based on the building's rules. When in doubt, you decide. If information is missing, the sender gets a secure link or replies to the email. For a simple issue (tripped breaker, radiator to bleed), the tenant first gets a few safe steps and can close the request themselves. Several residents reporting the same breakdown? One case.

You approve and assign in one click

Clear overview, suggested contractors, request drafted. Invite one, or several in parallel, without filling in any form.

Contractors receive, quote, and take a slot

No account, no platform to learn. Each replies via secure link, email, or WhatsApp. Several competing? The first approved quote with a confirmed date wins. The PDF quote is read and pre-filled for you. If the owner has to approve, they do it from a link. Anyone slow is chased automatically.

The resident confirms the work

An email after the job. They confirm or flag an issue with one click or a reply. For a common part, it's the person named on the case, often the caretaker.

Invoice received. Case closed cleanly.

Contractor submits invoice via the same link. It is read and checked against the approved quote: any overrun is flagged to you. Who pays is set upfront or decided after the work, and the invoice goes to them. Full audit trail: every message, file, quote, and decision.

Four things we wanted to be simple

Built for your daily work, not a big ERP.

No forms

Requests come in by email, as usual. We file them. Tenants, owners and residents have nothing new to learn.

One thread per case

Messages, photos, quote, time slot, invoice, insurance claim: everything filed in one place. No more lost attachments in Outlook.

We do the chasing

Contractors, tenants, owners: each is reminded automatically, on the channel they actually read. Every morning, a digest of what is waiting on an action.

Nothing to install for anyone else

Residents, owners and contractors receive a secure link. No account to create, no app to download.

Monday morning, before / after

8:04am, Monday. Thirty emails from tenants and co-owners, two WhatsApp threads with contractors, a 'works tracking' spreadsheet open in a corner. That's what we replace: you arrive, three cases are waiting for your approval. The rest is already with the contractor.

case, even when nine residents report the same breakdown

accounts to create for residents or contractors

apps to install

Frequently asked questions

Colively is maintenance management software for letting agencies, landlords and syndics (co-ownership managers). AI reads report emails (tenants, owners, caretaker) and creates a structured case, then you coordinate the contractor, quote, appointment and invoice from one place.

Ready to stop chasing contractors?

Try it on your own requests.
Free, no credit card.

Forward a real email from a tenant or co-owner and watch what it becomes. Your first cases are on us: judge the result before you pay.

Try it free →Talk to a human